Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Reply Warranty

  • Each ticket you submit to the customer help Dept will be attended to within about 60 minutes. All general requests will be answered asap. Nonetheless, if the support request you have sent us requires the help of a skilled administrator, we will send the ticket to him and will let you know about the postponement.

  • Top quality support service
  • Expert Technical Help And Support Service

  • We are working for you 24/7 to offer help and client support and to aid you with any issue that you could possibly run into as you are maintaining your virtual server. We can assist you with all pre–configured packages, including your OS, server admin panel (with respect to the VPS type) and the Site Control Panel created entirely by us.

  • Intuitive help center
  • An Informative Help Zone

  • In the Site Control Panel that is offered 100% free with the virtual server, you’ll discover an information–rich Help zone, which incorporates everything you need to be informed about when managing your internet sites and apps. We have incorporated a range of how–to articles and reviews and video guides that illustrate the fundamental site administration tasks in an easy–to–understand form.