Many individuals who start using their very first hosting account, or change companies, typically have enquiries with respect to how particular tasks are executed or face complications when setting up different things like e-mails, site settings, etc. This is why, lots of web hosting providers have compiled documentation with standard questions and issues in order to help their customers receive information swiftly and seamlessly. Consequently, the customer service technicians can dedicate more time to actual problems that certain clients may be experiencing, because the solution for the smaller things will be available on the World Wide Web and clients can cope with them without touching base with the technical support team. Having exhaustive documentation is pretty important, particularly for new clients without any experience, as the web hosting service entails an array of features and many people can get confused about what to do. A good information repository can both help you perform the tasks that you wish and acquaint yourself with how the hosting service works in general.

Extensive Online Documentation in Shared Hosting

If you buy a shared hosting plan from our company, you will gain access to our detailed online help documentation where you will find info about virtually everything related to our web hosting packages. The topics encompass anything from how to create an e-mail address on your smartphone, to how to do various things using an .htaccess config file. The articles are written in an easy-to-grasp fashion and include detailed instructions on how to perform a certain operation inside your Hepsia Control Panel. You can also find info that is not directly connected to Hepsia, for example one that concerns web apps on your PC. The full archive of articles will be located in the Control Panel’s Help section, but the ones that are relevant to a given Control Panel section can be accessed on the spot. Since we’ve covered as many topics as possible, you’ll be able to get to know more or less everything associated with your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers offer an elaborate online article repository where you can find any info that you might require about our web hosting services or about the Hepsia hosting Control Panel that we use. We have created it on the basis of the feedback that we have received from our clients through the years and, hence, our articles tackle particular problems that you may bump into and propose the fastest means of rectifying them, for instance receiving an HTTP 500 error message or not being able to send emails from your PC even though you have the correct SMTP server settings. The articles are available in each and every section of the Control Panel and you can browse them whenever you wish. They can help you enhance your knowledge not only about our services, but also about the hosting field in general, as they contain elaborate guides and general info such as what cron jobs or file access permissions are.