Installation and Troubleshooting in VPS
The upgrade features 60 minutes of custom work on your server, so if you obtain any of our virtual private servers plans, you could benefit from this service and have our admins perform various tasks that you are unable to carry out yourself or you simply have no time. They could install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any app that doesn't work properly for some reason. You could add the upgrade to your package as many times as you need depending on the time needed for a particular task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left in your billing CP. Our Managed Services upgrade includes half an hour of custom work on your machine as well, but in case you need more than that, you could always add the Installation & Troubleshooting upgrade with a few mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Hosting
You could add the upgrade to any of the Linux dedicated hosting which we offer at any time that you need it. In the event that you need some custom work from our admins as soon as your web server is set up, you'll be able to acquire the upgrade during the server signup process, or when you need something to be done later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service includes 1 hour of work from our admins on your hosting server, so in the event that you come across any issues to install a third-party software or some app gives errors and does not work the way it is supposed to, our experts will be able to help you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you shall be able to see it in the billing area. This upgrade is perfect in the event that you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it provides.