You will find lots of shared hosting providers on the market today, however most of them are resellers that have restricted resources, particularly in terms of support. One of the ways to distinguish them is the option to contact the company by phone. The type of support that you can have via this way of communication may vary depending on the service provider - a few of them provide dedicated telephone support, many others offer common and customer support only because some matters are more time-consuming and it is far easier to be resolved with a trouble ticket, particularly if the issue has to be escalated. However, it's good to find that you could always reach your hosting supplier because there are a lot of small issues that can be managed efficiently and timely with a telephone call, not mentioning that you're able to get more info regarding the services even before you become a client.

Phone Support in Shared Hosting

If you choose to take advantage of one of our Linux shared hosting, you'll be able to speak with our customer support team over the telephone for 14 hours a day. We can help you select the perfect plan for your web sites since we think that it is better to discuss these matters with a live person. In case you already have an account, we're able to assist you with all sales/billing questions and / or general matters, even with some tech situations that don't need too much time or escalation to an administrator because it'll be more convenient to open a ticket for time-consuming problems and have the entire correspondence in one place. We have telephone numbers in the US, the UK and Australia, so you are able to call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Hosting

If you want additional information for the Linux semi-dedicated hosting that we offer, you are able to call any of the three support lines we have across the globe - in the United States, the United Kingdom and Australia. By doing this, you can check in advance if our solutions will be suitable for your web sites. If you're already our client and you own a semi-dedicated account, you are able to reach us on the phone for 14 hours a day about any billing or general queries. For strictly tech problems you can use our ticketing system in order to contact our tech support because someproblems just require extra time to be solved, still we will help you on the phone with quite a few minor technical problems as well, saving you time and efforts.