Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You can find almost all the answers to your questions in the intuitive Help Center integrated into your Site Control Panel. It includes an exhaustive repository with frequently asked questions and in–depth educational articles contributed by our seasoned technical support staff.

  • Top quality support service

  • Instructional Videos

  • If you’d rather watch how a task is carried out or how a problem is sorted out, rather than just reading about it, then check out our collection of educational video tutorials. They cover many different issues and will help you swiftly find your way around the Site Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 support service with a one–hour ticket response time guarantee. Our team of professional support engineers will be at your disposal to answer all the inquiries that you could have. During non–peak hours, a response will be supplied in even less than 20 minutes.