Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour resolution warranty with all of our Linux shared hosting packages, meaning that each individual assistance inquiry you email will be answered to in less than sixty minutes max. Our support company members are taught to very fast sort out any issue and to present you with timely information on any issue that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is provided by a group of trained professionals that are prepared to answer to your question in a timely manner. It is easy to get in touch with the tech support team staff by launching a support ticket from your Site Control Panel or by submitting us an email. On working days, you may as well contact us on the phone or make use of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Renstay’s Control Panel has a substantial know–how base which is built–into all areas. In each area, you will find a Help control key which will load for you a list of step–by–step courses on how to apply a specific function or complete a selected action. In addition, we have created training video tutorials so that you could get a better idea of the Control Panel’s interface.