1 hour ticket response
We are dedicated to offering a fast and proper answer to each customer support ticket submitted by a user. Our qualified technical support team members will review your inquiry and will offer you the most effective solution. We offer a 1–hour response time guarantee for all trouble tickets. In reality, the average technical support ticket response time has proven to be twenty minutes.
A Top–Notch Client Care Service
Each member of our client care team has lots of years of experience in the Linux shared hosting arena and the vast majority of them have been with us for at least five years. They all are ready to reply to all your questions in the most efficient way possible.
An Intuitive Help Center
To help you find a quick tip on how you can use a specific service, we have incorporated a really intuitive Help section in the Site Control Panel. You can search through a big collection of web hosting account management articles and website management articles, check out the F.A.Q. database or check out our how–to video tutorials.
