Website Migration

A: When your current web hosting provider can no longer match the requirements of your website, or if you go through continuous network downtime, or if you have to wait for hours for the support team to reply back to you, it might be smart to change your provider, i.e. to move all the files for your sites as well as your databases from your current provider to your future provider. At Renstay, we know that this can be difficult & time–consuming. Because of this, we will perform all that for you at no cost!Our highly experienced technical team reps will transfer your site content from your current web hosting provider to us. Our techs have extensive experience migrating web sites and can take care of everything – from a traditional WordPress–driven weblog or Joomla^™–driven website, to a very complex, custom–made web application.

A: We strive to perform all website migrations ASAP. Nonetheless, we don’t have a set time frame for website migrations. There are several variables that you have to take into consideration – the very size of your site and the workload of our website migration team, etc. We constantly strive to perform each migration within 48 hours. With smaller websites, our team usually manages to finish within 24 hours.

A: We’ll need the login information for your old web hosting provider’s Control Panel and the site’s name (domain name).

A: User privacy is one of our primary concerns – for this reason, both our payment page and our Control Panel login page are protected with enterprise–level SSL certificates. We employ security measures, which include, but are not limited to: physical, digital and administrative operations to safeguard the info that we acquire on the web. And we’ve also got a very detailed and rigid Privacy Policy, which outlines the types of information that we gather.

A: No. Your site will stay available online during the transfer. Once everything is done on our end, we will notify you so that you can examine it and check for any problems. If everything is okay, all you will have to do is modify your domain’s DNS resource records.

A: While we migrate your content, your web hosting provider won’t be aware of the migration at all. We won’t get in touch with them in any way.

A: We support all Linux–powered hosting platforms. In essence, if we can gain access to your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source website creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.